Customer care

As a small family run business, we understand the value of good service, which is why whenever you deal with any of our staff or contractors you can expect a timely, polite and professional response.

Customer Care

Our build quality is superb, so you shouldn’t experience any problems with your new Kibswell Home. However, if you do have any issues, you can rely on us to address them promptly and efficiently. For added peace of mind, every new Kibswell home is protected by a ten year LABC new home warranty. Our Customer Charter sets out our commitment to delivering excellent customer service to you and ensuring your satisfaction during and after purchasing your new home.

Download our customer charter